Charge without a card
With Plug & Charge you can turn up and charge at compatible charging stations. Simply plug in, charge and go.
Charging made easy
Genesis Plug & Charge
Ready to go from day one
Plug & Charge is ready from the day your Genesis arrives. All you need is your Plug & Charge ID to activate the feature.
Find out more
Peace of mind
You can be sure that we take data protection extremely seriously. In addition to ISO 27001 certification, our Plug & Charge partners have achieved ISO 15118 certification for vehicle-to-grid communications.
Genesis and Shell recharge solutions: Power partners
Thanks to our partnership with Shell Recharge, you can charge your electric Genesis from the moment it arrives, at home or on the road.
Frequently asekd questions
Yes, currently Plug & Charge only works with Shell Recharge Pass.
At the moment, it is only possible to save a single contract from our partner Shell Recharge in your Genesis.
Currently, Plug & Charge can be used at IONITY and Aral Pulse (BP) charging stations. You can check charging station compatibility here:
https://www.hubject.com/ecosystem-overview
The majority of the Charge Point Operators are already planning to introduce Plug & Charge.
It may take up to a minute for the charging session to start. Various factors such as charging station software, network connection and response speeds influence the time it takes to start.
In the unlikely event of Plug & Charge not working, you can still start charging through Charge Pass² and Shell Recharge app.
If this does happen you should check to see that your Recharge Pass is activated in the Shell Recharge app.
If it is but the problem remains, you should contact the Shell Recharge helpline for additional support.
Yes, you can continue to use the charge card of your preferred Mobility Service Provider (for example, Shell Recharge).
Plug & Charge is an additional method to pay for your charging sessions and does not replace your charge card.
The Plug & Charge ID can be found in the Genesis vehicle using the infotainment menu and going to the EV Settings Menu. Additionally, a Genesis Personal Assistant can find your Plug & Charge ID for you. The Plug & Charge ID may also be called the "Provisional Certificate Identifier".
Open the "EV Settings" menu and deselect the Plug & Charge checkbox. To restart Plug & Charge as the standard payment option, reselect the checkbox. Do not remove Plug & Charge in the Shell Recharge app, as this will permanently remove the feature from your car.
To remove Plug & Charge from your Genesis you will need to:
1. Select your charge card/contract in the Shell Recharge app and unlink Plug & Charge
2. Plug in to a charging station
3. The charging contract is automatically removed from your car
